Capabilities
Capabilities Statement
iCare Technology Geeks was created to supplement and enhance the technology needs of professional organizations, creating a technology model that is safe, efficient, sustainable, and profitable. With our team’s 20+ years of industry experience, we have not only witnessed but also have fostered changes in technology and supported its positive impact on business growth.
Since our beginning, we have strived to produce nothing less than perfect work with a focus on delivering consistent, fast, and exceptional customer service.Through providing a wide range of comprehensive managed IT services across Atlanta and surrounding areas, from small to large companies in various industries, we handle the company’s entire infrastructure and optimize the system’s performance on every level.
We look forward to helping you identify and implement IT solutions that protect your network, as well as increase your efficiency and profitability through the use of computers, mobile devices, servers, and other technology that drive your business.
Core Competencies
Reliable, Fast and Continuous Customer Service
- Delivering quick and efficient problem solving by providing answers in real-time as issues are occurring
- Immediate help through on call 24/7/365 service
- Help Desk services designed to provide both remote assistance and on-site help
Complete Managed IT for Optimal System Performance
- Help Desk Support
- Managed IT Services
- Managed Printer Services
- IT Consulting
- IT Staffing Services
- Website Development & Internet Marketing Services
- Cloud Computing Services
- VoIP Services
- Structured Network Data Cabling
IT Security
- Complete System Risk Assessment
- Cybersecurity Remediation & Repair
- Security Endpoints
- Firewall Management
- 24/7 Monitoring
- Mobile Device Security
- Antivirus Protection
- Email Security
- Data Backup & Protection
- Penetration Testing
- Network & Wi-Fi Security
- End-to-End User Protection
- Employee Security Training
Cloud Services
- Telephone & Communications (VoIP)
- Data Storage & Security
- Software or Software as a Service (SaaS) Applications
- Hardware or Hardware as a Service (HaaS) Devices
- Team Projects & Collaboration
- Data Processing
- Messaging & Email
- System & File backup
- Microsoft Office 365 Support
- Patch Management
- Remote Monitoring
- Event Log Tracking
- Technical Support
Why Choose Us
- At iCare Technology Geeks, Inc., our mission is to deliver innovative, long-term solutions to complex technology challenges. We leverage our extensive industry experience combined with our innovative approach and genuine understanding for clients’ needs, and utilize the most advanced technology to handle any IT infrastructure and protect digital assets.
- We support the company’s business growth, facilitate productivity increase, and profit maximization through providing complete IT care and consulting to network wiring, installation, repair, troubleshooting, upgrades, and virus removal.
- Through creating a scalable and flexible platform, we add value to your organization and enable your company to expand in any direction, while saving your resources and allowing you to focus on business growth.
- Leveraging our team’s extensive knowledge and industry experience in multiple IT disciplines, we provide executive-level IT problem-solving service and ensure 100% satisfaction with the job done, while keeping uninterrupted business continuity.
- Providing customized IT tools to the company’s business operations, we simplify and streamline all the organization’s processes.
Past Performance
We have collaborated with numerous clients coming from various industries such as state/local/federal government agencies, retail, medical, education, hospitality, accounting, healthcare, non- profits, law firms, real estate, and professional services.
Notable clients include United States Air Force, Georgia Department of Driver Services, Hartsfield-Jackson Atlanta International Airport, Mercedes Benz Stadium, JP Morgan Chase Bank, Baker Audio Visual, Best Western, Holiday Inn Express, Hotel Indigo, KinderCare, T-Mobile, TJ-Maxx, Marshalls, PF Chang Bistro, and ExxonMobil.
